组织行为学(广西师范大学) 知到智慧树答案2024 z39758

第一章 单元测试

1、

Which of the following reflect people problems that managers frequently experience?( )

A:outdated technology
B:employees’ lack of motivation
C:poor communication skills of bosses
D:conflicts between team members
答案: outdated technology

2、

Until the late 1980s, business school curricula emphasized all of the following EXCEPT ( ).

A:human behavior
B:economics
C:accounting
D:finance
答案: human behavior

3、

Which of the following is most likely to be a belief held by a successful manager? ( )

A:Technical knowledge is all that is needed for success.
B:It is not essential to have sound interpersonal skills.
C:Effectiveness is not impacted by human behavior.
D:Technical skills do not influence efficiency.
答案: Effectiveness is not impacted by human behavior.

4、

Which of the following is not generally considered a core topic of organizational behavior? ( )

A:motivation
B:attitude development
C:conflict
D:resource allocation
E:work design
答案: resource allocation

5、

In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion? ( )

A:common sense
B:direct observation
C:systematic inquiry
D:speculation
E:organizational theory
答案: systematic inquiry

6、

What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do? ( )

A:observe human behavior
B:systematize human behavior
C:research human behavior
D:predict human behavior
E:detect human behavior
答案: predict human behavior

7、 Scholars generally agree on the topics that constitute OB and the relative importance of each.( )

A:对
B:错
答案: 错

8、 OB focuses on the three determinants of behavior in organizations: individuals, groups, and power.( )

A:对
B:错
答案: 错

9、 Many people’s views on human behavior are based on intuition.( )

A:对
B:错
答案: 对

10、 Intuition comes from “gut feelings” about the state of some phenomenon of interest. ( )

A:对
B:错
答案: 对

第二章 单元测试

1、 Studies of twins separated at birth and raised separately have confirmed the importance of __ in shaping personality. ( )

A:attitudes
B:heredity
C:environment
D:parental influence
答案: heredity

2、 Which of the following is not considered to be completely influenced by heredity? ( )

A:facial attractiveness
B:energy level
C:personality
D:physical stature
答案: personality

3、

Jason is outgoing, sociable, and assertive. According to the MBTI, he is considered ( ).

A:extraverted
B:feeling
C:perceiving
D:sensing
答案: extraverted

4、 How would someone who is described as an ESTJ on the Myers-Briggs Type Indicator best be described? ( )

A:as a visionary
B:as a conceptualizer
C:as an innovator
D:as an organizer
E:as a leader
答案: as an organizer

5、 Which of the following is not included in the Big Five model?( )

A:agreeableness
B:conscientiousness
C:intuitiveness
D:emotional stability
E:extraversion
答案: intuitiveness

6、 Which dimension of the Big Five model refers to an individual’s propensity to defer to others?( )

A:conscientiousness
B:agreeableness
C:extraversion
D:feeling
E:emotional stability
答案: agreeableness

7、 In the Myers-Briggs typology, S stands for sensible. ( )

A:对
B:错
答案: 错

8、 In the Myers-Briggs typology, P stands for preparedness. ( )

A:对
B:错
答案: 错

9、 A substantial body of research supports the MBTI as a valid measure of personality. ( )

A:对
B:错
答案: 错

10、 An impressive body of research supports that five basic personality dimensions underlie all others. ( )

A:对
B:错
答案: 对

第三章 单元测试

1、 What do we call the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?( )

A:interpretation
B:environmental analysis
C:social verification
D:outlook
E:perception
答案: perception

2、 Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside? ( )

A:the perceivers
B:the target
C:the timing
D:the context
E:the situation
答案: the perceivers

3、 The time at which an object or event is seen is an example of what type of factor influencing the perceptual process? ( )

A:perceiver
B:target
C:social
D:reality
E:situation
答案: situation

4、 What term is used for the extent to which an individual displays different behaviors in different situations? ( )

A:continuity
B:integrity
C:stability
D:flexibility
E:distinctiveness
答案: distinctiveness

5、 If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behavior shows __. ( )

A:consensus
B:similarity
C:reliability
D:consistency
E:stability
答案: consensus

6、 The more consistent a behavior, the more the observer is inclined to attribute it to __. ( )

A:interpretation
B:internal causes
C:consensus
D:external causes
E:distinctiveness
答案: internal causes

7、 Personal characteristics affecting perception include the time at which an object or event is seen. ( )

A:对
B:错
答案: 错

8、 An individual’s expectations have little effect on perception. ( )

A:对
B:错
答案: 错

9、 Expectations can distort your perceptions in that you will see what you did not expect. ( )

A:对
B:错
答案: 错

10、 The relationship of a target to its background influences our perception of that target. ( )

A:对
B:错
答案: 对

第四章 单元测试

1、 What are the three components of an attitude?( )

A:cognitive, behavioral, and dissonant
B:cognitive,affective, and behavioral
C:dissonant, affective, and behavioral
D:behavioral, affective, and correspondent
E:correspondent, cognitive, and affective
答案: cognitive,affective, and behavioral

2、

Which of these actions are the most likely to be taken by Sarah if she behaves in a way that is inconsistent with an attitude that she holds?  ( )

A:Change the behavior.
B:Change the attitude.
C:Rationalize the behavior.
D:Ignore the inconsistency.
E:The rest of the options are correct.
答案: The rest of the options are correct.

3、 Any incompatibility between two or more attitudes or between behavior and attitudes results in __.( )

A:organizational dissonance
B:cognitive dissonance
C:attitudinal clarification
D:values clarification
E:affective reactance
答案: cognitive dissonance

4、 The theory of cognitive dissonance was proposed by __. ( )

A:Maslow
B:Festinger
C:Hofstede
D:Skinner
E:Pavlov
答案: Festinger

5、 “Dissonance” means __. ( )

A:reactance
B:constance
C:resistance
D:consistency
E:inconsistency
答案: inconsistency

6、 Which of the following is not a moderating variable of the attitude-behavior relationship? ( )

A:direct experience
B:correspondence to behavior
C:power
D:accessibility
E:importance
答案: power

7、 When Sarah says “I don’t like Paris Hilton”, she is expressing an attitude.( )

A:对
B:错
答案: 对

8、 Attitudes are often concrete matters of fact.( )

A:对
B:错
答案: 错

9、 Attitudes and values are synonymous terms. ( )

A:对
B:错
答案: 错

10、 There are three components of an attitude: cognition, affect, and behavior.( )

A:对
B:错
答案: 对

第五章 单元测试

1、 In Maslow’s hierarchy of needs theory, what is the term used for the drive to become what one is capable of becoming? ( )

A:perfection
B:self-actualization
C:hypo-glorification
D:self-esteem
E:attainment
答案: self-actualization

2、 Maslow’s hierarchy has five levels of needs. Which of the following is not one of those levels? ( )

A:safety needs
B:social needs
C:animal needs
D:self-actualization needs
E:physiological needs
答案: animal needs

3、

Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger, thirst, and need for sex? ( )

A:safety
B:physiological
C:social
D:esteem
E:psychological
答案: physiological

4、 Hans derives a great sense of belongingness, acceptance and friendship from his relationships with his extended family. Which of Maslow’s needs is Hans fulfilling through these relationships? ( )

A:lower-order
B:self-actualization
C:esteem
D:social
E:physiological
答案: social

5、 What is the primary organizational factor that satisfies people’s physiological needs?( )

A:their relationships with co-workers
B:recognition
C:pay
D:admiration
E:their position within the organization
答案: pay

6、 Which of the following theories was proposed by Douglas McGregor? ( )

A:Hierarchy of Needs Theory
B:Theories X and Y
C:Two-Factor Theory
D:ERG Theory
E:Expectancy Theory
答案: Theories X and Y

7、 Motivation is a personality trait. ( )

A:对
B:错
答案: 错

8、 Leadership is the processes that accounts for an individual’s intensity, direction, and persistence of effort toward attaining a goal. ( )

A:对
B:错
答案: 错

9、 The persistence dimension of motivation is a measure of how long a person can maintain effort. ( )

A:对
B:错
答案: 对

10、 The early theories of motivation are most used by practicing managers. ( )

A:对
B:错
答案: 对

第六章 单元测试

1、

The Job Characteristics Model assumes that jobs can be described in terms of five core dimensions: skill variety, task identity, task significance, autonomy and ( ).

A:job satisfaction
B:job involvement  
C:feedback
D:payback
答案: feedback

2、

Jobs can be redesigned through job rotation and job ( ).

A:enrichment
B:identity
C:description
D:satisfaction
答案: enrichment

3、 Job rotation refers to the ( )shifting of an employee from one task to another.

A:permanent
B:temporary
C:arbitrary
D:periodic
答案: periodic

4、

Job Enrichment refers to ( ) the degree to which the worker controls the planning, execution and evaluation of the work.

A:increasing
B:decreasing
C:changing
D:measuring
答案: increasing

5、 Flextime means some discretion over( ).

A:where to work
B:when worker starts and leaves
C:work reward
D:work evaluation
答案: when worker starts and leaves

6、 ( ) refers to a participative process that uses the input of employees to increase their commitment to the organization’s success.

A:Organizational commitment
B:Employee motivation
C:Employee involvement
D:Psychological contract
答案: Employee involvement

7、 Subordinates share a( )degree of decision-making power with superiors in participative management.

A:negligible
B:significant
C:minimum
D:maximum
答案: significant

8、 Which of the following does not belong to variable-pay programs?( )

A:Piece-rate pay
B:Merit-based pay
C:Skill-based pay
D:Fixed pay
答案: Fixed pay

9、 Piece-rate pay means workers are paid a( )sum for each unit of production completed.

A:flexible
B:negotiable
C:fixed
D:variable
答案: fixed

10、 ( )is based on individual performance appraisal ratings.

A:Merit-based pay
B:Profit-Sharing Plans
C:Skill-based pay
D:Gainsharing
答案: Gainsharing

第七章 单元测试

1、 Which of the following is a generic term that covers a broad range of feelings that people experience? ( )

A:affect
B:emotions
C:moods
D:emotional labor
E:cognition
答案: affect

2、 What term is used for feelings that tend to be less intense than emotions? ( )

A:affect
B:emotions
C:moods
D:thoughts
E:emotions
答案: moods

3、 One way to classify emotions is by whether they are ( )

A:simple or complex
B:positive or complex
C:complex or negative
D:simple or negative
E:positive or negative
答案: positive or negative

4、 Which of the following is NOT considered one of the essentially universal emotions? ( )

A:anger
B:fear
C:grief
D:sadness
E:disgust
答案: grief

5、 Which of the following is a mood dimension consisting of positive emotions. ( )

A:positive regard
B:static regard
C:negative affect
D:emotional range
E:positive affect
答案: positive affect

6、 The key to good decision making is to employ ( ).

A:thinking
B:feeling
C:rationality
D:thinking and feeling
E:speed
答案: thinking and feeling

7、 In the past, emotions in the workplace were rarely viewed as being constructive.( )

A:对
B:错
答案: 对

8、 Some emotions can reduce employee performance. ( )

A:对
B:错
答案: 对

9、 Moods are intense feelings that are directed at someone or something. ( )

A:对
B:错
答案: 错

10、 Affect is a generic term that covers a broad range of feelings that people experience.( )

A:对
B:错
答案: 对

第八章 单元测试

1、 What sort of groups is defined by the organization’s structure? ( )

A:informal
B:task
C:friendship
D:interest
E:formal
答案: formal

2、 An elementary school principal and her 18 teachers form a(n) __. ( )

A:informal group
B:friendship group
C:command group
D:interest group
E:normative group
答案: command group

3、 The group type that is determined by the organization chart is the __ group. ( )

A:job
B:work
C:authority
D:social
E:command
答案: command

4、 Which one of the following group types is organizationally determined? ( )

A:job
B:task
C:interest
D:authority
E:social
答案: task

5、 Which of the following is not one of the most common reasons people join groups? ( )

A:security
B:status
C:equity
D:power
E:goal achievement
答案: equity

6、 When group members “test the waters” to determine what behaviors are acceptable, they are most likely in which stage of group development? ( )

A:forming
B:storming
C:norming
D:performing
答案: forming

7、 When the group prepares for its disbandment, it is in the adjourning stage. ( )

A:对
B:错
答案: 对

8、 For permanent work groups, performing is the last stage in the group’s development. ( )

A:对
B:错
答案: 对

9、 People generally cannot shift roles quickly. ( )

A:对
B:错
答案: 错

10、 Our perceptions of roles are generally formed early in our lives and remain stable. ( )

A:对
B:错
答案: 错


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